Voice Over IP (VOIP) Setup
No more monthly fees, message fees or fees based on the number of agents limit.
One-time setup fee
From Calls to Collaboration: Full Swing Capabilities
Enhance your customer experience without increasing complexity for agents
Users
VOIP supports remote work by enabling users to make and receive calls from anywhere with an internet connection.
Remote Agents
Using VOIP technology, remote agents make and receive calls, access customer data, and collaborate with team members.
Lead Source
It tracks where the inbound leads are coming from, allowing you to optimize marketing efforts.
Inbound & Outbound Calls
Features like call routing, virtual extensions, and real-time communication tools, make it seamless for agents to perform their duties.
Performance Camparison
Track metrics like call duration, response time, call resolution rates, and customer satisfaction scores to assess the effectiveness of your agents.
Call Reporting
Fine-tune the processes for better performance and productivity by tracking and analyzing call data.
Cut down on infrastructure costs and provide greater flexibility
VOIP system transforms the way businesses communicate, offering seamless, cost-effective solutions for voice, video, and messaging across any device. Whether you’re a small business or a global enterprise, VOIP allows for crystal-clear calls, integrated collaboration tools, and enhanced customer service.
Why modern businesses need Independent VOIP setup
For Sales
A dedicated VoIP system allows sales teams to handle large volumes of calls efficiently, scaling as the business grows without needing additional hardware.
VoIP Privacy
Leverage VoIP to safeguard your personal number from constant cold calls and conveniently review conversations in admin portal.
HR/Talent
An independent VoIP system reduces long-distance and international call costs, which is crucial for HR departments engaging with candidates globally.
Main Company Number
Use it as the primary company number to enable seamless communication throughout the organization, eliminating the need for traditional phone lines.
Support
VoIP allows support teams to offer features like call routing, queues, and IVR (Interactive Voice Response) by ensuring calls are answered efficiently.
Dedicated Line
Enhance customer success by providing direct, reliable communication, ensuring faster issue resolution and personalized support.
Frequently Asked Questions?
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What is a VoIP solution and how does it work?
VoIP (Voice over Internet Protocol) allows voice communication over the internet instead of traditional phone lines, converting voice into data that is transmitted online.
What equipment is needed to set up a VoIP solution?
You will need a reliable internet connection, VoIP-compatible phones or devices, and potentially a VoIP provider’s software or hardware, such as routers or adapters.
Is a VoIP solution compatible with our current phone system?
Yes, most VoIP systems can integrate with existing phone systems using adapters or replacing traditional lines with internet-based phones.
How secure is VoIP communication?
VoIP providers typically offer encryption and security protocols such as VPNs and firewalls to protect voice data and prevent unauthorized access.
How much bandwidth do I need for a VoIP system?
A stable internet connection with at least 100 kbps per call is recommended to ensure high-quality voice calls without interruptions.
Can I make international calls with a VoIP setup?
Yes, VoIP allows international calling, often at much lower rates than traditional phone services, making it cost-effective for global communication.
Does VoIP support additional features like voicemail, call forwarding, and conferencing?
Yes, most VoIP systems come with advanced features like voicemail-to-email, call forwarding, call queues, and conferencing as standard or add-ons.
How scalable is a VoIP solution for growing businesses?
VoIP systems are highly scalable, allowing businesses to easily add or remove lines and users as the company grows, without requiring significant infrastructure changes.
