Voice Over IP (VOIP) Setup

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From Calls to Collaboration: Full Swing Capabilities

Enhance your customer experience without increasing complexity for agents

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Users

VOIP supports remote work by enabling users to make and receive calls from anywhere with an internet connection.

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Remote Agents

Using VOIP technology, remote agents make and receive calls, access customer data, and collaborate with team members.

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Lead Source

It tracks where the inbound leads are coming from, allowing you to optimize marketing efforts.

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Inbound & Outbound Calls

Features like call routing, virtual extensions, and real-time communication tools, make it seamless for agents to perform their duties.

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Performance Camparison

Track metrics like call duration, response time, call resolution rates, and customer satisfaction scores to assess the effectiveness of your agents.

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Call Reporting

Fine-tune the processes for better performance and productivity by tracking and analyzing call data.

Cut down on infrastructure costs and provide greater flexibility

VOIP system transforms the way businesses communicate, offering seamless, cost-effective solution. Whether you’re a small business or a global enterprise, VOIP allows for crystal-clear calls, integrated collaboration tools, and enhanced customer service.

Why modern businesses need Independent VOIP setup

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For Sales

A dedicated VoIP system allows sales teams to handle large volumes of calls efficiently, scaling as the business grows without needing additional hardware.

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VoIP Privacy

Leverage VoIP to safeguard your personal number from constant cold calls and conveniently review conversations in admin portal.

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HR/Talent

An independent VoIP system reduces long-distance and international call costs, which is crucial for HR departments engaging with candidates globally.

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Main Company Number

Use it as the primary company number to enable seamless communication throughout the organization, eliminating the need for traditional phone lines.

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Support

VoIP allows support teams to offer features like call routing, queues, and IVR (Interactive Voice Response) by ensuring calls are answered efficiently.

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